TERM OF SERVICES
Effective Date: April 6, 2026
Last Updated: April 6, 2026
Welcome to the website and communications services of FASTRAC Energy Services LLC (“FASTRAC,” “we,” “us,” or “our”). By accessing or using our website, submitting your information, or consenting to receive communications from us, you agree to these Terms of Service and our Privacy Policy.
1. Acceptance of Terms
These Terms of Service govern your access to and use of our website, forms, communications, and related services. By using our website or submitting your contact information, you agree to be bound by these Terms. If you do not agree, do not use the website or provide your information.
2. Services Provided
3. Communications Consent
By providing your phone number, email address, or other contact information, you expressly consent to receive communications from FASTRAC and its service providers, including communications sent through third-party platforms used on our behalf.
These communications may include:
- SMS/text messages.
- Automated or prerecorded voice calls.
- AI-generated or AI-assisted voice calls.
- Live calls made with the assistance of automated systems.
- Emails and other electronic messages.
You understand and agree that these communications may be sent for marketing, lead follow-up, appointment scheduling, customer service, service updates, reminders, and related purposes.
Consent to receive communications is not a condition of purchasing any goods or services from FASTRAC.
4. SMS Text Messaging Terms
If you opt in to receive text messages from FASTRAC, the following terms apply:
- Message frequency may vary.
- Message and data rates may apply.
You may opt out at any time by replying STOP. - For help, reply HELP or contact us using Phone: 888-966-4564 or Email: support@fastrac.io
- Carriers are not liable for delayed or undelivered messages.
- Messaging may be delivered through automated systems or service providers acting on our behalf.
By opting in, you confirm that you are the authorized user of the mobile number provided and that you consent to receive messages at that number.
5. Voice Call Terms
By providing your phone number and consenting to be contacted, you agree that FASTRAC may contact you by telephone, including by automated dialing systems, prerecorded voice messages, and AI-generated or AI-assisted voice technology.
These calls may be used for:
- Lead follow-up.
- Appointment reminders.
- Service updates.
- Customer support.
- Marketing and promotional outreach.
You understand that calls may be monitored, recorded, or transcribed where permitted by law and where appropriate notice is provided. You may request that we stop contacting you by phone by using the opt-out method described below or by contacting us directly.
6. Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any text message from us.
You may request to stop receiving voice calls or other outreach by contacting us at the information below. We may need to verify your identity before honoring certain requests.
After you opt out, we may still send limited messages necessary to confirm your request, respond to your inquiry, or provide legally required notices.
7. Help and Support
If you need help with our communications, reply HELP to any SMS message, or contact us directly using the information below.
8. Privacy
Our collection, use, and sharing of personal information is described in our Privacy Policy, available at:
Privacy Policy
Please review the Privacy Policy to understand how we handle your personal information, including contact information, message data, and service-related records.
9. User Information
You agree that any information you provide to us is accurate, current, and complete. You are responsible for updating your contact information if it changes. You represent that you have the legal right to provide the contact information you submit and to consent to be contacted at those channels.
10. Prohibited Use
You agree not to use our website or services for any unlawful purpose or in any way that could damage, disable, or interfere with our systems or communications. You may not submit false information, impersonate another person, or misuse our contact methods.
11. Intellectual Property
All content on our website and in our communications, including text, logos, graphics, images, designs, and other materials, is owned by FASTRAC Energy Services or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from our content without prior written permission.
12. Disclaimer of Warranties
Our website and communications are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that communications will be timely, uninterrupted, secure, or error-free, or that they will always be delivered to the intended recipient.
13. Limitation of Liability
To the fullest extent permitted by law, FASTRAC Energy Services will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of our website, your receipt of communications, or any delay, failure, or error in message or call delivery.
14. Third-Party Service Providers
15. Changes to These Terms
16. Governing Law
17. Contact Information
If you have any questions about these Terms, our communications practices, or your dealings with this site, please contact us:
FASTRAC Energy Services LLC
1640 Brittmoore Rd
Houston, Texas 77043
Phone: 888-966-4564
Email: support@fastrac.io